Self Learning Tools
Every Timewatch product includes self learning facilities such as: training videos, quick start guides, help articles, FAQ, knowledgebase etc.
However, from time to time everyone needs personal assistance, and we do that too.
Professional Services
Although we provide a range of self learning tools, these are ideal for our Essentials edition or customers on a tight budget. Where possible, we recommend customers take advantage of our professional implementation services.
Please note that we do not outsource services. We believe if you need help, you want help from an expert you can have a fruitful discussion with and not a script of 500 questions.
Our professional services might cost a little more than the outsourced overseas service center, but you get professional advice from a Timewatch expert who will save you time in the long run.
We Help You Find the Right Product
Even if it is a competitor’s product!
Why? Because it is the right thing to do.
We listen to what you need, advise you which Timewatch product is best for you, and if not explain why and point you in the right direction.
Even if our product is not right for you today, it might be in the future, or you may come across someone for whom it is a perfect fit and you recommend us. Which will make 2 happy customers.